Praising good traders

[Heather Kay]

I’m sure there’s already a thread for this sort of thing, but here I am.

I placed an order for some paint from Phoenix-Precision at around 11am Friday. Emails confirmed the order, then quickly that it had been despatched, then tracking information. The latter said it should be with me by early next week.

The doorbell just rang. My paint is delivered. About 24 hours. Well done Phoenix-Precision and, surprisingly, the Yodel network.

 

[GrahameH]

I have always given a courtesy telephone call to any supplier when the goods I order have turned up safe and sound, even if it happens to have been a few days late due to this current climate we are in.
It is usually appreciated by the traders and I feel it does help and encourage them for future orders / sales.

I'm just an old fashioned chap I suppose.

 

[daifly]

I don't understand how ebay traders can sell Humbrol tinlets the same size as PP's with 30p postage....

In contravention of Royal Mail restrictions probably.
Dave

 

[Jordan]

Kevin at Coastal DCC.

'nuff said.

 

[Ressaldar]

Kevin at Coastal DCC.

'nuff said.

as the man said!

regards

Mike

 

[Focalplane]

John Gymer and team at Youchoos.

The guys at Tower Models and DPD.

 

[Yorkshire Dave]

Arcadia Models, Shaw, Oldham - nice friendly service .

And when you visit the shop you're offered a cup of tea or coffee .

 

[Ressaldar]

John Gymer and team at Youchoos.

The guys at Tower Models and DPD.

again, what he said - especially regarding John Gymer.

regards

Mike

 

[Tim Hale]

Whilst it is heart warming to post recommendations for whoever goes the extra mile, could some consideration be applied to the few that do not. Thankfully, I do not have a list of such miscreants but is a sense of balance essential?

BR

 

[Pencarrow]

Whilst it is heart warming to post recommendations for whoever goes the extra mile, could some consideration be applied to the few that do not. Thankfully, I do not have a list of such miscreants but is a sense of balance essential?

BR

I think there's already many many moaning threads on other forums covering what have become the usual suspects. IMO I don't think it's worth repeating here and I quite like the idea of a public 'well done' to those that have done well. The positive stuff does tend to get forgotten these days.

 

[GrahameH]

Whilst it is heart warming to post recommendations for whoever goes the extra mile, could some consideration be applied to the few that do not. Thankfully, I do not have a list of such miscreants but is a sense of balance essential?

BR

May I respectfully suggest not, that isn't the essence of this thread and it is useful to know those "good" and "praiseworthy" experiences.

Perhaps you should first ask Heather if she would mind having such a list, if not then maybe you could start a similar thread to reflect the miscreants as you refer to them.

 

[Heather Kay]

I’d prefer to keep this thread to praising traders rather than the opposite. There are always examples of bad practice or whatever - I’ve done my fair share in a couple of build threads, if I’m honest - but I think it’s nicer to be positive where we can in the current climate.

 

[Focalplane]

By all means have a "bad guys " thread, but not here. It's so nice to be able to give praise where praise is due without diluting it. I am hoping to add to my two as time goes by. Thanks, Heather!

 

[Focalplane]

I really should add Modelu though I am not in the population growth mode at the moment. Even my locos drive themselves. One of these days Moor Street is going to be teeming with passengers:

Moor Street Station: Territorials from the Royal Warwickshire Regiment are boarding GWR coaches assembled to form a troop train at Moor Street station

Well, perhaps not quite these as I am modelling the late 1950s!

 

[farnetti]

I would add Modern Motive Power, always prompt.

 

[Jordan]

May I respectfully suggest not, that isn't the essence of this thread ....

I would suggest it isn't the essence of this whole Forum, either.

Leave the 'griping' stuff on other places. The Guv would not have approved either, one thing he was most keen on was to leave the 'politics' of other Forums where they were - a by-product of which developed into the unwritten "No Wishlists" rule.

 

[michael080]

I would add Modern Motive Power, always prompt.

I can confirm that. David is always helpful. I received my kits within a week. This is remarkable considering that they need to go through customs.

Michael

 

[Daddyman]

I’d prefer to keep this thread to praising traders rather than the opposite. There are always examples of bad practice or whatever - I’ve done my fair share in a couple of build threads, if I’m honest - but I think it’s nicer to be positive where we can in the current climate.

In that case, I apologise for mine, which I now see wasn't in the spirit of the thread/forum. I've obviously been too long on the Dark Side! Post deleted.

 

[Lyndhurstman]

Malcolm at Peartree Engineering. Very helpful in sorting out my mistakes. Excellent service.

Justin at Rumney Models. Excellent comms, and very quick delivery. His kit bits are marvellous.

Jan

 

[Sheffield]

Yes I would also include Peartree Engineering. If there is going to be a delay he will explain so that the customer knows what is happening. Very good. And an excellent product in my view.